Download Microsoft Outlook 2019 for Mac to manage your emails and stay up-to date with meetings and appointments. Send your mail with lightning speed. Manage Salesforce Tasks right from Outlook. Sync Contacts and Calendar events by enabling Lightning Sync or Einstein Activity Capture in addition to the Outlook integration. Users with an Inbox license can also use Inbox productivity features in the Outlook integration to: - Schedule appointments more efficiently. Since it was built with newer technology and coding practices, Lightning for Outlook will only work with Outlook 2013/2016 (PC), however it is also available for Mac with the Outlook 2016 client. Since it is a plugin app, and not an EXE application, it also requires Exchange 2013/2016 on premise, or Exchange Online with Office 365.
I know that this post may be a little late to the game since Lightning for Outlook came out back last summer (Summer ’16) but I think it an important topic that could relieve many of the stresses I find people have with Salesforce for Outlook.
First, let me address the question I know you have, Lightning for Outlook DOES work with Salesforce Classic and of course, Lightning.
Download Microsoft Outlook For Mac
![Lightning Lightning](/uploads/1/2/9/3/129347297/969546078.png)
Download Lightning For Outlook
![Outlook Outlook](/uploads/1/2/9/3/129347297/550646397.png)
I find that there are many benefits to point out with the Lightning for Outlook. The first being the fact that is it not an application that you have to download onto your desktop, which is a good thing as I have seen those downloads cause quite a bit of trouble. Lightning for Outlook is an add-in for Office 365.
Lightning for Outlook is an add-in for Office 365. Your IT team can set it up in such a way that users don’t even need to download or install it themselves, they can just see it appear, like magic! Another lovely feature is that it can work on both Mac and Windows, a serious downfall for the Salesforce for Outlook app is that it is only for Windows.
Lastly, is the design, oh such a lovely design upgrade. Lightning for Outlook, as expected looks like Lightning and has the grace of the UI of it.
Whereas Salesforce for Outlook has its own more outdated design:
If you haven’t figured my decision from above then I will note it shall be Lightning for Outlook. It looks lovely and it works smoothly like a mini-Salesforce at your Outlook fingertips.
P.S. for those of you who may have had issues with the lack of being able to attach to a record when composing like you could in Salesforce for Outlook, that has been resolved the Summer ’17 release.
Outlook On Mac
For additional FAQ information please check out the Office 365 blog and the Salesforce Documentation.